- Ques. What if I buy glasses & they don’t fit me? What if the lenses aren’t right ?
- Ans. Don’t worry! It is our responsibility to get the perfect pair of glasses. In the rare circumstance that your glasses don’t fit properly, we make it extremely easy for you to exchange or return the frames, with lenses. If you face any difficulty, just call us at +91-9602055727. We have a No Questions Asked Return Policy - 14 Days for Eyeglasses & Contact Lenses and 7 Days for Sunglasses & Clips On. We provide instant money back or store credit on return.
- Ques. Will the glasses have my prescription?
- Ans. You can buy glasses fitted with your prescription or even the frames standalone. We custom-make glasses with single vision, bifocal, or progressive prescriptions across all powers. Our glasses are ~50% cheaper than market average, since we bypass intermediaries – and best of all, we charge the same price, regardless of your power!
- Ques. Will you be able to make my complex power?
- Ans. We stock all powers – simple and complex. The unique robotic technology used in our lab ensures that the most complex powers are fitted perfectly, ensuring 100% error-free glasses. Our 2 lakh+ customers can vouch for the precision with which we make the eyeglasses!
- Ques. Where do I submit my eye power details?
- Ans. You can submit your power details after you complete your purchase. We offer multiple options to provide your prescription to us – upload a picture, enter it online, email us or call us at +91-9602055727
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